Chief Operations Officer

Ref: 4589

Queen Mary University of London


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Role Managed by:

Lucija Vihar

Research Associate

t: +44 (0) 20 7340 6286


Primary Practice Group: Higher Education and Research

Salary & Benefits: Competitive

Closing Date: 02/04/2020

Formal Interview Date: Middle to late May 2020

Queen Mary is a world-leading university at the forefront of research and innovation, providing world-class education across the disciplinary spectrum. We have a highly diverse student body for a Russell Group university, with 91 per cent of our students from a state school background; 60 per cent from Black, Asian, and Minority Ethnic groups; and 42 per cent being first from their family to go into Higher Education. We truly provide world-class education and opportunities to all students who have the potential, irrespective of their background. 

It is this diversity in our student profile, alongside our research excellence and our deep engagement with our local communities, that makes Queen Mary unique and such a special place to work and study. Our community numbers over 25,000 students and 4,500 staff across sites in central London as well as in China, Malta and Paris. In our recently launched 2030 strategy we have articulated our ambition to be the most inclusive university of its kind, anywhere.

We are now seeking to appoint a new Chief Operations Officer (COO) who will play an instrumental role in delivering our ambitions. A member of the senior executive team, and reporting to the President and Principal, the COO is one of three senior members of the professional service leadership, in a newly established structure that will oversee a transformation to optimise our infrastructure and service. With oversight of Estates, Facilities and Capital Development, IT, HR, Research Services and the professional services of our three Faculties, the COO will have an excellent opportunity for impact, providing outstanding leadership to these teams, and driving the development of the virtual, physical and cultural working environments across our campuses. Queen Mary has a turnover approaching £500 million.

You will be an inspiring and energetic individual with a track record of successful strategic leadership, operational management and service transformation across a large and complex organisation. You will demonstrate the capacity to translate your professional experience effectively into our world-leading academic environment and work with colleagues to deliver a cohesive and agile service. We are seeking a highly motivated professional who shares a deep commitment to our values and will be a positive catalyst for change.

Location: London.

Salary: Competitive.

For further details, including job description, person specification and information on how to apply, please visit, quoting reference 4589.

The closing date for applications is midnight on Thursday 2nd April 2020. For an informal conversation about the role, please contact Lucija Vihar on 0207 340 6286 or

Queen Mary’s commitment to our diverse and inclusive community is embedded in our appointments processes. Reasonable adjustments will be made at each stage of the recruitment process for any candidate with a disability. We are open to considering applications from candidates wishing to work flexibly.

Applicants must have work authorisation for the UK.

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