Director, Independent Complaints and Grievance Scheme (ICGS)

Ref: 6069

UK Parliament

The post is located on the Parliamentary Estate.

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Role Managed by:

Emma Cowan

Research Associate

t: 020 7340 6289


Primary Practice Group: Governance Apprenticeship Programme

Salary & Benefits: The pay band for this role is Senior Commons Staff (SCS) 1 and the pay is in the range of £80,000-£98,500 per annum. Salary is paid monthly by bank transfer.

Closing Date: 17/10/2022

Formal Interview Date: Wednesday 30 November, 1.00 – 5.30pm and Friday 2 December, 12.00 – 5.30pm

The Independent Complaints and Grievance Scheme (ICGS) is a Parliament-wide response to allegations of bullying, harassment and sexual misconduct. Established in 2019 as a bicameral service for all current and former members of the Parliamentary community, ICGS is the first of its kind in any Parliament in the world and it is an important step forward in tackling inappropriate behaviour in Parliament.

The Director of ICGS ensures that the Scheme has the trust and confidence of the whole Parliamentary community through an evidence-based approach and effective engagement. Reporting to the Clerk Assistant and Managing Director of the Chamber and Participation Team in the House of Commons, and the Clerk Assistant in the House of Lords, the Director leads the team of 11 professionals delivering the scheme, and a wider team of investigators, and also manages key contracts. They will work closely with stakeholders across both Houses.

The current Director is moving on after three years in the role, and the new Director will lead ICGS’s continued evolution and improvement, ensuring that investigations are carried out in a timely way and to the highest standard of fairness and thoroughness. The Clerk Assistants seek candidates for this post who have investigative expertise and strong people leadership and communication skills. Candidates must demonstrate integrity, total political impartiality and respect for the highly sensitive and confidential nature of the post.

Perrett Laver is assisting Parliament in their search for this high-profile role. For further details, including a job description, person specification and information on how to apply, please click on the "Download Further Details" button.  

Applications will need to be submitted no later than 09:00am (BST) on Monday 17th October 2022.

Appointment Term:

The Houses of Parliament are offering a two-year fixed-term appointment, extendable by one year to a three-year fixed term; no possibility of further extension or permanency. Secondments from the public sector will be considered.


Professional services provided by House service staff are completely politically impartial and it is a strict requirement that any briefing or advice are not influenced by the personal political opinions of individual members of staff. These requirements also extend to the use of social media, where particular requirements and guidance apply to roles such as this. The need for adherence to these requirements will be covered during the application process.

Outside Appointments:

In order to be totally clear on any conflict of interest that has the potential to undermine the appointee’s impartiality as an employee of the House of Commons Service, due to a clash between their professional interest or the public interest, and their own self-interest, the

Houses of Parliament do not anticipate that it would be possible to undertake this role in combination with other paid employment or non-executive roles. 

Salary: The pay band for this role is Senior Commons Staff (SCS) 1 and the pay is in the range of £80,000-£98,500 per annum. Salary is paid monthly by bank transfer.

Location: The post is located on the Parliamentary Estate.

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